Certificate of Cloud Security Knowledge (CCSK) Practice Test

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Which of the following is NOT typically a focus of cloud service contracts?

Uptime guarantees

Data ownership rights

End-user training

End-user training is not typically a focus of cloud service contracts because the primary purpose of these contracts is to define the terms of service, including the responsibilities and rights of the service provider and the customer. Contracts usually address critical aspects such as uptime guarantees, which ensure that the service will meet certain performance levels; data ownership rights, which clarify who owns the data stored in the cloud; and liability limitations, which protect both parties by specifying the extent of responsibility for issues that may arise.

While user training may be an important part of an organization's overall cloud adoption strategy, it is generally considered a separate operational aspect and not a contractual obligation that directly impacts the terms of service between the cloud provider and the customer. Therefore, it does not fall under the usual focus areas covered in cloud service contracts.

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Liability limitations

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